RELIABLE

Always On Time!

PERSONAL

Patient & Understanding

HAPPY TO HELP

I Speak Your Language

BEST SERVICE

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About Us

  KCR IT Solutions (originally Kwinana Computer Repairs) was conceived with the idea of being able to provide the residents of Kwinana with a computer repair service that is efficient, trustworthy and reliable. Since 1997, I have been fortunate enough in being able to provide a computer repair service to hundreds of residents and businesses in and around Kwinana, Rockingham and Cockburn.  Over this time, KCR IT Solutions has developed a name for being a trustworthy and professional business which puts the needs of its customers first. Read More

FAQ

A computer virus is a software program that has been intentionally created to cause you grief, spread to other computers, or destroy data on your computer. To help prevent your computer from becoming infected by a virus, software developers have developed anti virus programs that stay active on a computer helping to protect it. It is important to realise that many computers do not come pre-loaded with these already installed and if your computers came with one of these programs, the programs may expire within 90 days, unless you purchased it.
To get into the Windows 7 / 10 Safe mode, as the computer is starting up press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu". Use your arrow keys to move to "Safe Mode" and press your Enter key. To get into Mac Safe Mode, press and hold the Shift key immediately after you hear the startup tone. Release the Shift key when the Apple logo appears. Safe Boot appears on the Mac OS X startup screen.
Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behaviour because the mouse is not clean or is dirty. If you've cleaned the mouse and continue to encounter issues and this mouse has worked in the past fine unfortunately your mouse is likely defective. One additional test that can be done to help determine if this is the case or not is to connect the mouse to another computer. Otherwise we suggest replacing the mouse.
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it comes on. If your computer monitor was on and you stepped away from the computer and upon returning it was black, it's likely that the computer is asleep. Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up. Make sure that the monitor is connected properly to the back of the computer.
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Google and Facebook Reviews

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David is awesome, he knows what he's doing, he is reliable, friendly and knows exactly what you need. His prices are without competition.
Lisa Byfield
Lisa Byfield
Upgrading to a new computer was a huge deal for me! I had been struggling with lots of issues for some time, and the thought of having to navigate down the technical path was just over whelming.David was recommended to me through NRG Networking's owner Tracey Franco. I love supporting fellow Members, and MyLeadPod subscribers.From the outset the care and attention that has been shown to me has been exceptional.The first call I received was a discovery call where David asked me specific questions to determine what my needs were.He recommended a particular computer to suit my needs.He has come in on teamviewer and taken care of all the technical aspects that I had no idea about. And whilst I wasn't available has corresponded with my husband in getting everything up and running both late at night and very early in the morning.He drove to Perth to bring a cable to me that I required to run two screens.David has always been at the other end of the phone at any time that I have required assistance or support.I cannot recommend David highly enough and if you need someone that is reliable and 'knows his stuff' then David KCR is your man!
rob oliver
rob oliver
Had a problem, phoned David for help. Arrived early next morning problem solved. Would recommend David to anyone who had computer troubles.
Tracey Franco
Tracey Franco
I highly recommend the services of David from KCR IT Solutions. David always goes out of his way to make sure that the job gets done and you are happy with his service. David is also knowledgeable and will always get to the bottom of your computer problems and fix them!
Jon Ellis
Jon Ellis
Super service and competitive pricing. I wouldn’t go anywhere else
Meegan Moses
Meegan Moses
David is amazing at what he does! He has extensive knowledge in the industry & is very prompt with offering assistance to rectify an issue. I would highly recommend David for any IT services 💻
2 other repairers had already tried (failed) to repair our system.David had it diagnosed in 5 mins and we came to the conclusion that it had had its day.A new system was bought built and all data transferred in a couple days, with no losses.Love your work
5 stars! Thanks so much David, you went above and beyond to help our family have a functioning computer. We appreciate all your help. Highly recommend.