By admin / Scams / 0 Comments

Remote access scams try to convince you that you have a computer or internet problem and that you need to buy new software or pay them to fix the problem.

The scammer will phone you and pretend to be a staff member from a large telecommunications or computer company, such as Telstra, the NBN or Microsoft. Alternatively they may claim to be from a technical support service provider.

They will tell you that your computer has been sending error messages or that it has a virus. They may mention problems with your internet connection or your phone line and say this has affected your computer’s recent performance. They may claim that your broadband connection has been hacked.

The caller will request remote access to your computer to ‘find out what the problem is’.

The scammer may try to talk you into buying unnecessary software or a service to ‘fix’ the computer, or they may ask you for your personal details and your bank or credit card details.

The scammer may initially sound professional and knowledgeable—however they will be very persistent and may become abusive if you don’t do what they ask.

You don’t have to be a Telstra or Microsoft customer to be called by these scammers. You don’t even have to own a computer!

More information can be found on the Australian Scamwatch Website by clicking here.

By admin / News / 0 Comments

New Website Launch

I am thrilled with the launch my new website today! My aim is to give you as much information as possible to help you with your computer needs.

I have spent countless hours finding the right fit for Kwinana Computer Repairs. I’m here to help you, if you don’t find what you need on my site, feel free to contact me. There are plenty of ways to contact me on this site.

I will always respond to you.

I would love to know what you think, positive or negative comments are welcome, constructive ideas would be awesome. I’m open to new ideas.

The biggest struggle for me will be doing Videos. I aim to have a few of those up on here by the end of 2018. Would love your feedback on what I should cover.

Have a great day!