IT Managed Services

KCR IT has Managed Service Plans that you can choose from because we understand the importance of reliable, trusted, and proactive IT support for your business.

Do you struggle to find the time to keep track of all your business IT and computer technology? Interruptions to your businesses IT can interrupt your day to day productivity, wasting time and money!

Our managed IT services looks after your business’ IT services and infrastructure, ensuring they are operating effectively and efficiently. In many cases we can identify and repair issues before they arise, preventing IT problems interrupting your business operations.

We provide a range of remote IT support, proactive monitoring, and managed IT services, have a flat rate monthly fee, allowing you to find the most cost-effective solution for your business.

Choose your Managed IT Services plan below.

 BasicPremiumVIP
MONITORING
Blue Screen & Application Crashes
Hard Drive Issues & Failure
Firewall & Antivirus Enabled
Device Manager Issues
Low Hard Drive Space
High CPU & Memory Usage
Remote Windows Updates
Remote Auto Repairs
Programmed Maintenance
SUPPORT
Email Support
Phone Support1
Remote Support1
Priority Onsite Support2
Server Support2
OTHER
IT Documentation
Support Portal Access
Discounts on Repairs

PC Per Month

$6

$20

$50

RATES​
Phone & Remote SupportPOAPremium PricingIncluded
Onsite Support (South of River / Metro)POAPremium PricingVIP Pricing
Priority Onsite SupportPOAPremium PricingIncluded
ANTIVIRUS SOLUTIONS
Trend Micro Maximum Security$60 per annum (can be installed on 2 devices)
Bit Defender Antivirus$5 / month / PC$5 / month / PC$5 / month / PC
BACKUP SOLUTIONS
Cloud Backup Software License$15 / month / PC$15 / month / PC$15 / month / PC
Cloud Data Storage3$5.20 / 100GB / Month$5.20 / 100GB / Month$5.20 / 100GB / Month
Human Backup TestingQuarterlyMonthlyWeekly
 
TERMS AND CONDITIONS​
1. Phone and Remote Support is always subject to availabilty and time limits will apply
2. Priority Onsite Support is for an Urgent callout ( when I need to move jobs to fit you in )
3. When estimating your monthly account, I will estimate for almost double your current space usage.
Review meetings by arrangement
Prices are current as of 15th June 2020 and are subject to change (notice will be given where possible)
Everything that is not included is Excluded by Default.

For more information

please feel free to call me today

0415 599 044

David KCR IT Solutions helping a Customer